Your Telegram Customer Conversations Powered by AI

No bots to build. No code required. Just ask your AI assistant what you need, and it handles customer messages, broadcasts, insights—everything right in Telegram.

Chat Commands That Work In Telegram

Everything you need happens through conversation. No Telegram API complexity. Just natural requests in your chat.

Send Messages

Reply to Customers Instantly

Tell the AI what to send to any customer. It composes professional responses and sends them immediately.

You:Reply to Sarah's message about shipping: Tell her it will arrive tomorrow

AI:Sent to Sarah: "Hi Sarah! Your order is on schedule and will arrive tomorrow by 5 PM. Track it here: [link]"

Broadcast Messages

Reach All Customers At Once

Send announcements, updates, or promotions to your entire customer list without manual work.

You:Send a message to all customers about the new 20% discount this weekend

AI:Broadcasting to 2,847 customers: "🎉 Special offer! Get 20% off everything this weekend only..."

Gather Insights

Understand Customer Sentiment

Ask about common questions, concerns, or feedback. The AI analyzes conversations and surfaces patterns.

You:What are the top 5 customer complaints this week?

AI:Top issues: Shipping delays (32%), Product quality (18%), Returns (15%), Pricing (12%), Support response (8%)

Answer FAQs

Handle Repetitive Questions Automatically

The AI learns your product and automatically answers common questions. Customer never waits.

You:Customer asks about return policy

AI:Sent: "We offer 30-day returns, no questions asked. Just DM us the order number. Refund processes in 5-7 business days."

Route Complex Issues

Escalate When Humans Are Needed

The AI identifies when a customer needs a human and routes them to your support team automatically.

You:Customer asking about custom order modifications

AI:Escalated to support team: "Customer Sarah wants custom modifications. They're willing to wait 2 weeks."

Segment & Target

Send Right Message to Right Person

Send targeted messages based on purchase history, preferences, or engagement levels.

You:Message customers who bought shoes but haven't bought socks

AI:Sent to 345 customers: "Hey! Pair your shoes with our premium socks. Get 15% off your next order..."

Who Uses This Every Day

From e-commerce to SaaS to services, every business type benefits from AI-powered Telegram.

E-Commerce Stores

The Challenge: Handle 100+ customer messages daily about orders, shipping, returns.

The Outcome: AI answers 80% of questions automatically. Your team handles only complex issues.

SaaS Companies

The Challenge: Onboard customers, answer setup questions, provide support—24/7.

The Outcome: AI handles onboarding conversations. Reduces time to first value. Increases customer success.

Hotels & Hospitality

The Challenge: Answer booking questions, provide guest info, handle check-in details.

The Outcome: AI responds instantly to guest questions. Improves satisfaction. Reduces phone load.

Financial Services

The Challenge: Answer account questions, verify information, provide timely updates securely.

The Outcome: AI handles routine questions. GDPR compliant. Builds customer trust.

Logistics & Delivery

The Challenge: Track shipments, confirm deliveries, handle complaints at scale.

The Outcome: AI provides tracking updates automatically. Reduces support tickets by 60%.

EdTech Platforms

The Challenge: Support students, answer course questions, provide learning guidance.

The Outcome: AI tutor available 24/7. Answers questions instantly. Improves learning outcomes.

Everything Through Telegram

Your AI assistant manages your entire Telegram customer base. Ask it anything, and it takes action. No API complexity. No bot configuration. Just pure customer intelligence.

Pure Conversation

Talk naturally. No slash commands. No technical setup. Just ask what you need.

Instant Responses

Customers get answers in seconds. No delays. No waiting. Just immediate, helpful replies.

Learn From Conversations

Ask about customer sentiment, complaints, or feedback. AI extracts insights from every message.

Gets Smarter

The more conversations it handles, the better it understands your customers and their needs.

See It In Action

Real Outcomes

Not features. Not bots. Actual results that impact your business.

80% Faster Customer Response

Customers get instant answers instead of waiting for humans. Response time drops from hours to seconds. Satisfaction soars.

Scale to 10x More Customers

One person can now manage thousands of customer conversations. Growth without proportional hiring. Profitability increases.

Understand Your Customers

Every message becomes data. Complaints, compliments, requests—all analyzed automatically. You see what customers really think.

Increase Repeat Purchases

Targeted messages based on purchase history. Smart recommendations. Proactive support. Customers come back more often.

Reduce Support Costs

AI handles 80% of routine questions. Your team focuses only on complex issues. Support costs drop 60-70%.

Higher Customer Satisfaction

Instant answers. Always available. Personalized responses. Customers feel valued. Loyalty increases naturally.

0%
0%
0%

Faster research

0%
0%
0%

Current web data

0+
0+
0+

Sources analyzes

Instant

Synthesized results

Background

Research Like A Team. Think
Like An Expert.

Let your AI assistant handle the research. You focus on decisions that matter.

Background

Research Like A Team. Think Like An Expert.

Let your AI assistant handle the research. You focus on decisions that matter.

Background

Research Like A Team. Think Like An Expert.

Let your AI assistant handle the research. You focus on decisions that matter.

Ready to transform your supports and insights? Join growing companies using Intelbuddy to automate support and make faster decisions.

Start for free. No credit card required. Cancel anytime.

© 2026 Intelbuddy. All rights reserved.