AI Agents that answer from your docs and your database, securely.
Most AI tools only read your help center. IntelBuddy's AI Agents connect to your database, plug in via SDK, and resolve real customer questions — securely scoped to each user. Ship a working agent this week, not next quarter.
THE PROBLEM
That's the difference between FAQ deflection and real ticket resolution. And it's where most AI support tools fail — leaving the majority of your support volume to humans.
01
DOC-ONLY TOOLS
They escalate the moment it gets real.
Doc-only AI reads your help center but can't read your database. Every account-specific question — billing, usage, order status, plan changes — still ends up with a human.
02
BUILD IT YOURSELF
Security and access become a nightmare.
Custom GPT integrations take months. User-level data access requires a whole new permission layer. One bug and your customer sees another customer's data.
03
ENTERPRISE PLATFORMS
A quarter and a six-figure cheque.
Enterprise AI platforms cost $50K–$500K and need three-month implementations. SMBs and mid-market teams don't have that kind of runway.
THE SOLUTION
Doc-only AI escalates the moment it gets real. IntelBuddy connects to your docs and your database — and respects user-level access automatically.
Your Docs
Knowledge from your content
Help Center Sync
Auto-ingest your help center, knowledge base, or any docs URL. Re-indexed automatically when content changes.
Internal Documents
Upload PDFs, runbooks, policies, SOPs. IntelBuddy indexes them and quotes the source on every answer.
Always Up to Date
Live re-indexing means the agent never gives an answer based on outdated documentation.
URL Crawling
Point IntelBuddy at any public URL. We crawl, parse, and index — no copy-paste required.
Source Citations
Every answer links to the exact doc and section it came from. No hallucinated facts, no guesswork.
Your Database
Live data, securely
Connect Any Database
Works with most modern relational and document databases. Plug in via secure connection, no migration needed.
User-Level Access via SDK
Drop in our 10-minute SDK. Each user only sees what they're allowed to see. No new permission system to design.
Real-Time Queries
The agent queries live data, not stale snapshots. Order status, usage, billing, account state — all current.
Read-Only by Default
The agent has read-only access unless you explicitly enable writes. You control which tables, which columns.
Full Audit Trail
Every query, every database call, every escalation — logged and searchable for compliance.
HOW IT WORKS
1
Connect your knowledge
5 minutes
Upload docs, paste URLs, or sync your help center. IntelBuddy indexes everything into a searchable AI layer.
3
Drop in the SDK
10 minutes
One snippet of code passes your authenticated user identity to IntelBuddy. Every query is scoped to that user automatically.
USE CASES
Account & Billing
IntelBuddy queries your billing database, scoped to the asking user, and explains the charge with the exact line items.
API & Integrations
IntelBuddy checks the user's API logs, rate limit status, and current plan tier to explain the error and suggest the right fix.
Usage & Plan
IntelBuddy queries your usage metrics, shows remaining quota, and offers upgrade paths if the user is near the limit.
Account Expansion
IntelBuddy checks the user's current plan, team size, and usage trends, then walks them through the upgrade flow tailored to their account.
Technical Support
IntelBuddy reads your docs and checks the user's integration status, error logs, and connection state in real-time.
Internal Operations
For internal admins: IntelBuddy answers operational questions with role-based access, replacing five tools with one query.
SECURITY
A
Your existing auth, respected.
IntelBuddy doesn't replace your authentication. It plugs into whatever you use today via SDK. Each query is scoped to the asking user automatically.
R
Read-only by default.
The agent has read-only access to your database unless you explicitly enable writes. Even then, you control which tables, which columns, which actions.
D
Data stays in your infrastructure.
You choose what gets sent to the LLM, what stays local, and what gets cached. Self-hosted LLM deployment available for sensitive workloads.
F
Full audit trail.
Every query, every database call, every escalation — logged and searchable. Compliance teams get the visibility they need.
PRICING
BUILT BY CODEBUDDY
SECURE YOUR FUTURE
Read the transformation stories
Intelbuddy helps companies across industries reimagine customer engagement, lead generation, and operations — delivering tangible business outcomes.
FAQ’s
Common questions, direct answers.
Which databases does IntelBuddy support?
How does user-level access actually work?
How long does setup take?
Can the agent write to my database, or only read?
What if the agent doesn't know the answer?
Can I use my own LLM or self-hosted models?
How is this different from building it ourselves with GPT?
What about data privacy and compliance?
Can I cancel anytime?
Do you offer a free trial?
Ready to transform your supports and insights? Join growing companies using Intelbuddy to automate support and make faster decisions.
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